The Web Hosting team provides on-site and on-call support to users within various business units (including Equities, FICC, IBD, Operations and Control IT, and Prime Brokerage) in multiple regions: London, North America, Zurich and Asia/Pacific. This team's core duties involve monitoring, configuration and maintenance of the Webhosting Infrastructure, 3rd level escalation (1st and 2nd Level support is 24x7 off-shore) and 3rd level support/maintenance/consultancy to Business Application IT teams for the Web products on offer. Other duties include capacity & Lifecycle management.
The role will be located in the UBS office in Wroclaw and in Zabierzow (Krakow Business Park).
Wymagania
Responsibilities: • Implementing performing TomCat and Apache installations• Managing the Apache and Tomcat hosting infrastructure including administration of changes and upgrades
• Working with application teams to assist them in onboarding their new applications
• Advising clients on application architecture, infrastructure standards and procedures
• Performing Incident, problem and change management activities
• Providing L2/L3 production support
Requirements:
• Experience in a technical support role
• Experience in supporting DMZ and externally hosted environments
• Experience in managing and coordinating small projects
• Very good written and spoken English
• Sound knowledge of Apache and Tomcat technologies along with a good understanding of different architectures
• Knowledge of WebSphere Application Server
• Knowledge of Clustering/Load-balancing technologies
• Knowledge of SiteMinder
• Knowledge of Java performance tools, such as Wily IntroScope
• Understanding of Java and JEE concepts
• Understanding of TCP/IP, networking, firewalls, PKI, LDAP and database connectivity
• Understanding of ITIL procedures
• UNIX (Solaris/Linux) admin skills
• Capacity to quickly grasp an in-depth understanding of application functionality, basic concepts and methodologies of systems
• Aptitude for analytical thinking and logical problem solving
• Excellent communication skills including coordinating external vendors
• Ability to work autonomously and maintain professionalism and work under tight deadlines
Additional assets:
• Ability to understand/write shell scripts