About us
Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services.
Cloud Infrastructure Services is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 4000 specialists in its offices located in Krakow and Katowice.
Position purpose
- The successful candidate will be high-energy and eager to learn while working with an innovative design in a new UX team!
- The User Experience (UX) Specialist will partner technology teams to create effective, usable and satisfying user experiences within IT related projects – both tools and services.
- This role is responsible for designing and conducting both user-focused product design research and usability tests for technology applications, smart workplaces and other digital experiences.
- Based on a clear understanding of business goals, User Experience Specialist will assist in developing the UX research strategy and plan for each project, including validation of End Users’ needs.
Job description
- Supporting requirements development by analyzing target audience, objectives, user needs, and business needs.
- Planning research strategy, conducting different studies and analyses qualitative and quantitative data at various stages.
- Developing Personas, User scenarios, User Journey, user/task flows, wireframes etc.
- Creating low-fidelity and high-fidelity prototypes to present and support usability tests of user interface design concepts.
- Ensuring that a consistent and cohesive user experience is maintained throughout project execution.
- Evaluating state of the art and emerging product design in competitive spaces and interpret relevant trends in user interaction technologies and practices.
- Demonstrating strong oral and written communication skills, with the ability to communicate technical topics with the Capgemini Technical Consultants and Architects, Clients’ business representatives, Technical Experts and other stakeholders on a daily basis.
What will make You special
- Minimum of a Bachelor's degree in interaction design, psychology, sociology, visual design, graphic design, or a related field.
- Minimum 2 years of commercial experience with user research, user-centered design, prototyping, and other usability techniques preferred.
- Passion for User Centered Design, and superior creativity and adaptability
- Excellent English language skills both verbal and written.
- Being a confident presenter, speaker and a proficient writer.
- Being open for business travels: the USA, Canada, EU.
- Well versed on methodology, study design, and analysis/reporting, including observational interviewing and task-based usability testing.
- Ability to work independently or as a team member.
- Portfolio that includes examples of early discovery user research, usability testing, concept sketching and visual/interactive designs that clearly demonstrates aptitude in applying qualitative and quantitative techniques in the product and service markets to help inform decision making.
What we offer
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You will work in multinational, stable company for c.a. 100 Blue Chip Clients– known, global brands, supported by 6000 professionals in 30 languages
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You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen
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You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ITIL, Vmware, Citrix, Oracle Database). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities
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You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives
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You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)
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As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities