- Coordinate with technology team in India for any IT related issue of Wroclaw.
- Coordinate with Client/Vendor for any IT related issue.
- Management of Servers, Network Devices, Desktop, Printers, Access control system and CCTV etc.
- Inventory management and updating, Antivirus and windows update.
- Help Users for arranging trainings, Meetings and Town Halls
Wymagania
- MCSE/ CCNA/ Any Graduate- Knowledge of Domain Controller, Group policy, Active Directory, DNS, DHCP, File and Print Server, Windows Profiles, Local and Network Printers, SEP, SEE, Knowledge of WebEx, Gotomeeting and Remote Assistance.
- LAN and WAN technologies, Data Center Operations like power/cooling/cabling, Patch cable Management, Disaster recovery solutions, backup/recovery, Mirroring.
- Computer Hardware and Software Trouble shootings, E-Mail Clients. Installation of OS, Windows-7, MS Office Products, Internet Explorer, Mozilla Fire Fox, Google Chrome and Proxy.
- Knowledge of ISO documentation, DR Testing techniques, Inventory Management and Documentation.
- Excellent written and oral communication and interpersonal skills.
- Professional experience in Server/Network/Desktop Support.
- Experience in Remote Support, Citrix client.