Technical Support Engineer Kraków

International company offering services and solutions for business embracive computer network security, software infrastructure and data storage is looking for Technical Support Engineer. The ideal candidate should be interested in networking, security, Linux and technical stuff. You will be a part of EMEA support team with fluent English and German or Spanish.

Salary: Min. 6000 gross PLN - Contract of employment; for the best candidates salary is not limited.

We offer:
Contract of employment
Parking spot
Technical trainings
Multisport card
Private health care
Bonus at the end of the year

Wymagania

Required qualifications:
Experience in network support 
Excellent customer service skills
Knowledge of basic networking protocols
Knowledge of TCP/IP, routing, switching and related protocols
Knowledge of network environments and topologies
fluent Engish and German or Spanish Nice to have:
Experience of NetApp products
Administration and installation of Windows and Linux based devices and networks
Experience in technical support department

Responsibilities:
Provide second and third line technical support to our German and Spanish customers
Resolve incidents from our customers and partners
Solve complicated errors
Development concurrently priority issues
Development technical skills