Uwaga! Oferta jest nieaktywna ponieważ dnia 2016-07-28 15:17 upłynął termin składania ofert. Informacje mogą być nieaktualne

application support engineer

Opis oferty

Randstad Technologies specializes in search and selection of IT and IT/business professionals. We focus on recruitment of medium and high class specialists for all levels of organizations hierarchy.

  • provide support for customers globally
  • work towards the timely (within agreed SLA) resolution of support issues arising from systems installed at Customer sites
  • maintain an active and excellent working relationship with customers
  • work closely with the Software Development group to highlight problems and raise change requests (CRs) that will eliminate appropriate customer support issues
  • participate in regular support telephone conferences with Customers
  • undertake occasional travel to customer sites for the provision of on-site support or training
  • participate in process improvement activities within the support team, and other work such as documentation

Wymagania i obowiązki

  • experience in a customer facing application facing support role
  • very strong SQL skills (Oracle preferred) - creating views, functions/procedures
  • a technical background in software, research informatics or engineering
  • past experience in software development is advantageous
  • a Bachelor's degree in Computer Science, IT, or a business related area
  • good command of English language (B2/C1)

Pursuant to the law, Randstad does not charge the candidates for participation in the recruitment processes.
Recruitment agency (license no 47)
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